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Auto-Delivery / Recurring Orders


The Twinings Auto Delivery Program is available for any product in-stock and available for purchase at our online Tea Shoppe.

How It Works

The Twinings Auto Delivery program is a convenient service that allows you to have any Twinings product in-stock and available for purchase from our online Tea Shoppe delivered directly to your doorstep on a schedule that's right for you. From time to time, we'll also send you free samples of our other teas so that you can experience everything that we have to offer.

  • Auto Delivery requires a minimum purchase of $15, the same as our standard online orders.
  • Usage of Promo Code is not applicable to this program.
  • Use of Gift Card as payment method is not applicable to this program.

Choose a Delivery Schedule That Fits Your Needs

Auto Delivery orders are available in Week or Month periods. You select the frequency you want to receive your order and we'll automatically send it to you.

Creating an Auto Delivery Order

Creating an Auto Delivery order is easy. First create an account with a valid user ID (email address). To start, simply add all of your items to the shopping cart. Next, check the box at the bottom of the shopping cart labeled "Make this a recurring order?". Set your recurring details and then complete the checkout process as normal. It's that simple. There's no long-term obligation. Should you choose to cancel your recurring order you must cancel 1 week prior to your next scheduled shipment.

Pay Only For What You Receive

You'll be charged only for items that ship. The amount charged each time will reflect the price of the item on the day the order is processed plus any applicable sales tax. Note: A credit card is required for all Auto Delivery orders.

Cancel An Auto Delivery Order

You may cancel your Twinings Auto Delivery Program order at any time but it must be cancelled 1 week prior to your next scheduled shipment.  Note: When you cancel subscription, you are choosing to cancel  ALL future recurring orders.  Just login to your account, select Auto Delivery on the drop-down menu, choose the order and hit Cancel  Subscription.

Changing an Auto Delivery Order

In order to make any change to your future recurring orders, you will first need to cancel the entire order.  Just login to your account, select Auto Delivery on the drop-down menu, choose the order and hit Cancel  Subscription.  Enter a new order with your changes (changes can be your credit card information, quantity, item, delivery frequency, etc. ) and be sure to check “Make this a recurring order” box.  

Member Benefits

  • Choose the delivery schedule that fits your needs.
  • Cancel at any time – there are no commitments, obligations or fees.
  • No upfront charges – pay only for items that ship.
 
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